How to Hire a Reputable Commercial Roofing Contractor – Ethics + Expertise
When it’s time for your commercial roof repair or replacement project — take time to evaluate a roofing contractor’s professionalism and transparency. The contractor’s commitment to quality workmanship and client satisfaction is as important as the quote itself.
Roofing contractors take their reputation very seriously. Here’s the criteria that professional property managers and experienced facilities directors and look for:
- Insist on a roofing contractor experienced in commercial building installations with a proven track record and an excellent reputation. Check online reviews, testimonials, Better Business Bureau Accreditation, and their portfolio of projects for similar work.
- A reputable contractor performs a full roof evaluation by examining your existing roof for damage and discusses restoration or replacement options before providing a written estimate, usually valid for at least 90 days.
- Professional roofing contractors recommend high quality materials and offer a strong warranty on both materials and labor, giving you peace of mind for years to come. Be sure to ask if the roofing contractor is certified with the manufacturer.
- Licensing and Insurance: Confirm the roofing company is licensed, bonded and insured to protect both you and their crew.
- Your roofing estimate should include a detailed breakdown of materials, labor, and any additional services, such as dumpsters and permitting paperwork. Ask your contractor to explain each line item of the estimate, and answers your questions so you understand precisely what’s covered.
Red Flags: What to Know When Comparing Roofing Quotes
Compare pricing but watch for these common red flags:
Be suspicious of Low Quotes that aren’t comparable! Be sure your estimate includes all costs associated with the project, so there are no “hidden” costs – like wood replacement, dumpsters, permits and a warranty.
A lump sum estimate. Beware of quotes that provide a lump sum estimate without itemizing the costs. If the quote uses vague language or the contractor seems reluctant to clarify unexplained costs, this could be a red flag indicating dishonesty. Don’t hesitate to ask for a line-item explanation to address all of your questions or concerns.
More Red Flags
Avoid roofing contractors that…
- Work under another company’s license
- Have a history of lawsuits; may have a tendency to be sued by clients
- Operate from a location other than their registered company location
- Are in business for less than 5 years, leasing their property or renting their equipment
Established roofing contractors own their facility, and have accumulated years of testimonials and reviews that reflect a high level of expertise and client satisfaction.
Cool Roof is a trusted partner – providing clients with roofing solutions and maintenance for decades to come.
Most new Cool Roof projects are referred by our satisfied clients.
- Over 50 FIVE STAR Google Reviews
- A+ Accreditation - Better Business Bureau
- Extensive Portfolio of Projects
- Established Over 15 Years
- Field Team Trained and Experienced in Specialized Applications
