Privacy Policy

Cool Roof Foam and Coatings
Effective Date: October 13, 2026

1. Introduction

Cool Roof Foam and Coatings (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, coolroof.biz, and our communications, including SMS text messaging.

2. Information We Collect

We may collect the following information when you visit our website, complete a contact form, request an estimate, or communicate with us:

Full name
Email address
Phone number and mobile number
Property address and location
Business or company information
Roofing service requirements
Information submitted through contact forms
SMS consent and communication preferences
Website usage information, including IP addresses, browser information, and cookies

3. How We Use Your Information

We use collected information to:

Respond to inquiries and requests.
Provide roofing estimates and consultations.
Schedule appointments and inspections.
Communicate regarding roofing services.
Send service updates and appointment reminders.
Send SMS communications when you have provided the appropriate consent.
Improve our website and customer service.
Maintain records of customer communications and consent.
Comply with applicable legal obligations.

4. SMS Communications and Consent

When you provide your mobile phone number and expressly opt in to receive SMS communications from Cool Roof Foam and Coatings, we may send text messages related to:

Roofing estimates and consultations
Appointment confirmations and reminders
Roofing service information
Project updates
Customer service inquiries
Promotional communications, where separately authorized

SMS Terms:
Message frequency varies depending on your interactions with our company.
Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP.
For assistance, reply HELP.
Consent to receive SMS communications is not a condition of purchasing any products or services.

See our Terms & Conditions.

5. Mobile Information and SMS Data Protection

Mobile information and SMS opt-in data will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, or distribute SMS consent information to third parties for their independent marketing activities.

Information may be shared with service providers solely as necessary to deliver communications or provide requested services, subject to appropriate confidentiality and data protection obligations.

6. Information Sharing

We may share personal information with trusted service providers who assist us with website hosting, customer relationship management, appointment scheduling, SMS delivery, and business operations.

These providers are authorized to use information only to perform services on our behalf.

We may also disclose information when required by applicable law or legal process.

7. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance the visitor experience.

Visitors can manage cookies through their browser settings.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system is completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, document SMS consent, and comply with applicable legal requirements.

10. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.

You may withdraw SMS consent at any time by replying STOP to any text message.

11. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

We encourage visitors to review the privacy policies of those websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be published on this page with an updated effective date.

13. Contact Information

Cool Roof Foam and Coatings
1461 SW 32nd Ave.
Pompano Beach, FL 33069
Phone: 954-914-1922
Website: https://coolroof.biz

For questions regarding this Privacy Policy or our SMS communications, please contact us using the information above.